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Customer Service Excellence
Results: 207

#	Item
71	Commercial in Confidence CUSTOMER SERVICE EXCELLENCE INITIAL ASSESSMENT REPORT for Nottingham Trent University, Student Add to Reading List Source URL: www.ntu.ac.uk Language: English - Date: 2014-10-02 03:52:17 Business intelligence Customer satisfaction Customer engagement Customer experience Customer service SAS Customer experience management Business Consumer behaviour
72	INCREASE RESOLUTION SPEED BY 70% BY OPTIMIZING FOR CREDIT CARD SERVICE EXCELLENCE Any call, any time, anywhere” “If you can get the customer experience right, everything else will fall into place” Add to Reading List Source URL: www.pega.com Language: English - Date: 2013-11-22 08:48:03 Back office Service Call centre Economics Business Marketing Credit card
73	CustomerConnect Efficient Management of IT Services for Customer Experience Excellence The Key to Work Efficiency Add to Reading List Source URL: www.ncs.com.sg Language: English - Date: 2013-03-22 05:26:39 Management Workflow technology Customer experience Customer experience management Workflow Service-level agreement Microsoft Dynamics GP Information technology management Business Marketing
74	Slovak Telekom Integrates Management of Network & Services with IBM Tivoli Solution Executive Summary While it is not unusual for a service provider to aim for excellence in customer experience, it is less common for ope Add to Reading List Source URL: public.dhe.ibm.com Language: English - Date: 2014-03-03 16:42:18 Computing Method engineering Standards IBM Tivoli Framework System administration Business service management Information Technology Infrastructure Library IBM Sun Management Center Information technology management Technology IBM software
75	Category 6: Excellence in Customer Service in Retail (small; < 5 FTE staff) Awarded for Excellence in Customer Service in a retail outlet with up to 5 full time equivalent staff Criteria: Add to Reading List Source URL: www.tamworth.org.au Language: English - Date: 2015-03-16 22:51:00 Customer experience Retail Customer experience management Business Customer service
76	Category 13: Excellence in Customer Service in Tourism, Sport & Entertainment Awarded for outstanding customer service in the field of tourism, sport and entertainment Criteria: Add to Reading List Source URL: www.tamworth.org.au Language: English - Date: 2015-03-16 22:49:53 Customer experience Customer service Service Marketing Customer experience management Business
77	Category 6: Excellence in Customer Service in Retail (large; < 6 FTE staff) Awarded for Excellence in Customer Service in a retail outlet with 6 or more full time equivalent staff Criteria: Add to Reading List Source URL: www.tamworth.org.au Language: English - Date: 2015-03-16 22:50:58 Customer experience Retail Customer experience management Business Customer service
78	Category 14: Excellence in Customer Service in Motor Transport Sales / Service Provision of an outstanding level of customer service in the sales or servicing of motor vehicles. Criteria: Add to Reading List Source URL: www.tamworth.org.au Language: English - Date: 2015-03-16 22:50:07 Loyalty business model Technology Social psychology Customer experience management Customer experience Customer service
79	Category 15: Excellence in Customer Service in Internet and/or Home Based Business Provision of an excellent standard of customer service from an internet and/or home based business Criteria: Add to Reading List Source URL: www.tamworth.org.au Language: English - Date: 2015-03-16 22:50:09 Customer service Marketing Customer experience management Customer experience
80	Category 1: Excellence in Customer Service in Hospitality - Accommodation: Provision of an outstanding accommodation experience Criteria: Open to: Business Presentation, Staff Presentation, Customer Service, Telephone M Add to Reading List Source URL: www.tamworth.org.au Language: English - Date: 2015-03-16 22:50:14 Customer experience management Customer service Customer experience

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